PRIVACY POLICY
Effective date: March 23, 2024
Mahabhoj Palace (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by Mahabhoj Palace.
This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) in addition to our application, Mahabhoj Palace. By visiting or using our Service, you indicate that you have read, understood, and agree to the collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service
Definitions and key terms
For the sake of clarity in this Privacy Policy, whenever these terms are referred to, they are strictly defined as:
Cookie: small amount of data generated by a website and stored by your web browser. It is used to identify your browser, perform analytics and remember information about you, such as your language preference or login details.
Company: When this policy refers to “Company”, “we”, “us” or “our”, it refers to Mahabhoj Palace,OLD DHAN MANDI, SHOP NO. 87, WARD 04, Raisinghnagar, Ganganagar, Rajasthan, 335051, which is responsible for your information under this Privacy Policy.
Country: where Mahabhoj Palace or the owners/founders of Mahabhoj Palace are located, in this case India
Customer: refers to the company, organization, or individual who signs up to use the Mahabhoj Palace Service to manage relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer or any other device with which Mahabhoj Palace can be visited and the services used.
IP address: Every device connected to the Internet is assigned a number known as an IP (Internet Protocol) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
Personnel: persons employed by Mahabhoj Palace or under contract to perform a service on behalf of one of the parties.
Personal data: any information by which a natural person can be identified or identified, directly, indirectly or in combination with other information – including a personal identification number.
Service: refers to the service provided by Mahabhoj Palace as described in the relative terms and conditions (if available) and on this platform.
Third Party Services: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
Website: Mahabhoj Palace’s site, accessible via this URL: https://Mahabhoj.shop/
You: a person or entity registered with Mahabhoj Palace to use the Services.
What information do we collect?
We collect information about you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Name / Username
Phone numbers
Email addresses
Billing addresses
How do we use the information we collect?
Any information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us better respond to your individual needs)
To improve our website (we continually strive to improve our website offering based on the information and feedback we receive from you)
To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
Process transactions
To administer a contest, promotion, survey or other site feature
Send periodic emails
When does Mahabhoj Palace use information from third parties?
Mahabhoj Palace collects End User Data necessary to provide the Mahabhoj Palace services to our customers.
End users may voluntarily provide us with information that they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you indicate. You can control how much of your information is made public on social media websites by visiting these websites and changing your privacy settings.
When does Mahabhoj Palace use third-party customer data?
We receive information from third parties when you contact us. For example, when you provide us with your email address to express interest in becoming a Mahabhoj Palace customer, we receive information from a third party that provides automated fraud detection services to Mahabhoj Palace. We also occasionally collect information that is made public on social media websites. You can determine how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may share the information we collect, both personal and non-personal, with third parties, such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share this information with our current and future affiliates and business partners, and if we are involved in a merger, sale of assets or other corporate reorganization, we may also share or transfer your personal and non-personal information to our successors.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file information, including IP addresses, with third parties such as web analytics partners, application developers and advertising networks for analytics purposes. If your IP address is shared, it may be used to estimate your general location and other technical data, such as connection speed, whether you visited the website from a shared location and the type of device used to access the website. visits. They may collect information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government officials, law enforcement or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or to protect that of a third party, the safety of the public or any person, to prevent or stop illegal, unethical or legally actionable activities, or to otherwise comply with applicable court orders, laws, rules and regulations.
Where and when is information collected from customers and end users?
Mahabhoj Palace collects personal information that you provide to us. We may also receive personal information about you from third parties as described above.
How do we use your email address?
By entering your email address on this website you agree to receive emails from us. You may cancel your participation in any of these email lists at any time by clicking the unsubscribe link or other unsubscribe option contained in that email. We only send emails to people who have given us permission to contact them, either directly or through a third party. We don’t send unsolicited commercial emails because we hate spam as much as you do. By providing your email address, you also give us permission to use your email address for targeting on sites like Facebook, where we display customized advertising to specific people who have opted in to receive messages from us. Email addresses provided only through the order processing page will only be used to send you information and updates regarding your order. However, if you have provided the same email address to us via another method, we may use it for any of the purposes listed in this policy. Note: If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.
How long do we keep your data?
We will only keep your information for as long as we need it to provide Mahabhoj Palace to you and fulfill the purposes described in this policy. This includes anyone we share your information with who performs services on our behalf. When we no longer need to use your data and we no longer need to keep it to comply with our legal or regulatory obligations, we will delete it from our systems or depersonalize it so that we can no longer identify you.
How do we protect your data?
We implement various security measures to ensure the safety of your personal information when you place an order or enter, submit or access your personal information. We offer the use of a secure server. All sensitive/credit information provided is transmitted via SSL (Secure Socket Layer) technology and then encrypted into our payment gateway providers’ database, which is only accessible by those with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial information, etc.) is never kept in a file. However, we cannot guarantee the absolute security of any information you transmit to Mahabhoj Palace or guarantee that your information on the Service will not be accessed, disclosed, altered or destroyed due to a breach of our physical, technical or managerial safeguards.
Can my data be transferred to other countries?
Mahabhoj Palace is based in Hong Kong. Information collected through our website, through direct interactions with you, or through the use of our emergency services may be transferred from time to time to our offices or personnel, or to third parties located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general application regulating the use and transfer of such data. To the extent permitted by applicable law, by using the above, you voluntarily consent to the cross-border transfer and hosting of such information.
Is the information collected through the Mahabhoj Palace Service secure?
We take precautions to protect the security of your information. We have physical, electronic and managerial procedures in place to secure your information, prevent unauthorized access, keep data secure and use it correctly. However, neither people nor security systems are infallible, including encryption systems. In addition, people may commit intentional crimes, make mistakes, or fail to comply with policies. Therefore, although we make reasonable efforts to protect your personal information, we cannot guarantee absolute security. If applicable law imposes a non-disclaimable duty to protect your personal information, you agree that willful misconduct will be the standard by which we measure our compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the information Mahabhoj Palace collects depend on your relationship with Mahabhoj Palace. Employees may update or correct their information as described in our internal company policies.
Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) change the personally identifiable information that held about you in our systems (subject to the next paragraph), by canceling your account. Such updates, corrections, changes and deletions will not affect any other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.
You should be aware that it is not technologically possible to delete every record of the information you have provided to us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in a non-erasable form that is difficult or impossible for us to retrieve. Promptly upon receipt of your request, all personal information stored in databases we actively use and in other easily searchable media will be updated, corrected, amended or deleted, as appropriate, as soon as and to the extent reasonably and technically feasible.
If you are an end user and would like to update, delete or receive information we have about you, you can do so by contacting the organization of which you are a customer.
Staff
If you are an employee or applicant for Mahabhoj Palace, we collect information that you voluntarily provide to us. We use the information collected for Human Resources purposes to administer employee benefits and screen applicants.
You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information that we have about you. Such updates, corrections, changes and deletions will not affect any other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.
Sale of company
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Mahabhoj Palace or any of its Corporate Affiliates (as defined herein), or that portion of Mahabhoj Palace or any of its Corporate Affiliates to which the Service relates, or in the event that we cease operations or file for or have filed against us for bankruptcy, reorganization or similar proceeding, provided that the third party agree to abide by the terms of this Privacy Policy.
Branches
We may disclose information (including personal information) about you to our Corporate Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Mahabhoj Palace, whether through ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be handled by those Corporate Affiliates in accordance with the terms of this privacy policy.
Applicable law
This Privacy Policy shall be governed by the laws of India without regard to its conflict of law provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute between the parties under or in connection with this Privacy Policy
This Agreement and your use of the Website shall be governed by the laws of the India, excluding its conflict of law rules. Your use of the Website may also be subject to other local, state, national or international laws.
By using Mahabhoj Palace or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not use our website or services. Your continued use of the website, contacting us directly or making any changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will constitute your acceptance of those changes.
Your consent
We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our website, registering an account or making a purchase, you agree to our Privacy Policy and agree to its terms.
Links to other websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Mahabhoj Palace. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link on our Platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Advertisement
This website may contain third party advertisements and links to third party sites. Mahabhoj Palace makes no representations or warranties as to the accuracy or suitability of the information contained in these advertisements or on these sites and accepts no responsibility or liability for the conduct or content of these advertisements and sites and the offerings of third parties.
Ads keep Mahabhoj Palace and many of the websites and services you use free. We work hard to ensure that ads are safe, unobtrusive and as relevant as possible.
Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Mahabhoj Palace of the third party sites, goods or services. Mahabhoj Palace takes no responsibility for the content of the advertisements, any promises made, or the quality/reliability of the products or services offered in any advertisements.
Cookies for advertising
Over time, these cookies collect information about your online activities on the website and other online services to make online advertising more relevant and effective for you. This is known as interest-based advertising. They also perform functions such as preventing the same ad from appearing over and over again and ensuring that ads display properly for advertisers. Without cookies it is very difficult for an advertiser to reach their audience or to know how many ads have been shown and how many clicks they have received.
Cookies
Mahabhoj Palace uses “Cookies” to track which parts of our website you have visited. A Cookie is a small piece of data that is stored by your web browser on your computer or mobile device. We use cookies to improve the performance and functionality of our website, but their use is not essential. However, without these cookies, certain features, such as videos, may not be available or you may have to enter your login details each time you visit the website, as we cannot remember that you have previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to use the functions on our website correctly or at all. We never place personally identifiable information in cookies.
Blocking and disabling cookies and similar technologies
Wherever you are located, you can also set your browser to block cookies and similar technologies, but this may block our essential cookies and prevent our website from functioning properly, so you may not be able to take full advantage of all its features and services. You should also be aware that you may lose certain stored information (e.g. saved login information, site preferences) if you block cookies in your browser. Different browsers offer different controls. Disabling a cookie or cookie category does not delete the cookie from your browser. You will need to do this yourself from your browser, visit your browser’s help menu for more information.
Remarketing services
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the act of serving advertisements on the Internet to people who have already visited your website. This makes it seem like your business is “following” people around the internet by showing ads on the websites and platforms they use most.
Payment details
With regard to credit card details or other payment details that you have provided to us, we are committed to storing this confidential information as securely as possible.
Privacy for children
We do not target persons under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Personal Information to us, please contact us. If We become aware that We have collected Personal Information from anyone under the age of 13 without verification of parental consent, We will take steps to delete that information from Our servers.
Changes to our privacy policy
We may change our service and policies, and it may be necessary to make changes to this Privacy Policy so that they accurately reflect our service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make any changes to this Privacy Policy and give you an opportunity to review them before they become effective. If you subsequently continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
Third Party Services
We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services (“Third Party Services”).
You acknowledge and agree that Mahabhoj Palace is not responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Mahabhoj Palace assumes no liability or responsibility to you or any other person or entity for any Third Party Services.
Third Party Services and links thereto are provided solely as a convenience to you, and you access or use them entirely at your own risk and subject to such third parties’ terms and conditions.
What is personal data?
Any data relating to an identifiable or identified individual. GDPR covers a broad spectrum of information that can be used alone, or in combination with other information, to identify an individual. Personal data goes beyond someone’s name or email address. Some examples include financial information, political views, genetic data, biometric data, IP addresses, physical address, sexual orientation and ethnicity.
The data protection principles include requirements such as:
Personal data collected must be processed in a fair, legal and transparent manner and only used in a way that an individual would reasonably expect.
Personal information may only be collected for a specific purpose and used only for that purpose. Organizations must indicate why they need the personal data when they collect it.
Personal data should not be kept longer than necessary to achieve the purpose.
People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and request that their data be updated, deleted, restricted or moved to another organization.
Why is GDPR important?
GDPR adds a number of new requirements regarding how companies must protect the personal data of individuals they collect and process. It also raises the stakes for compliance through increased enforcement and higher fines for violations. These facts aside, it’s simply the right thing to do. At Mahabhoj Palace we believe that the privacy of your data is very important and we already have robust security and privacy procedures in place that go beyond the requirements of this new regulation.
Rights of individual data subjects – access, portability and deletion of data
We are happy to help our customers comply with GDPR requirements regarding data subject rights. Mahabhoj Palace processes or stores all personal data with fully vetted suppliers who comply with the DPA. We keep all conversations and personal data for up to 6 years, unless your account is deleted. In that case, we will delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.
We recognize that when working with EU customers, you will need to provide them with the ability to access, update, request and delete personal data. We got you! We have been set up as self-service from the start and have always given you access to your data and that of your customers. Our customer service team is ready to answer any questions you may have about working with the API.
Right to equal service. We will not discriminate against you for exercising your privacy rights.
Right to deletion. You may make a verifiable request to close your account and we will delete the personal information we have collected about you.
Request that a business that sells a consumer’s personal information not sell the consumer’s personal information.
If you submit a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell our users’ personal information.
For more information about these rights, please contact us.
CalOPPA users have the following rights:
Right to information and access. You may make a verifiable request for information about the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Data are collected or used by us; (3) categories of sources from which we collect Personal Data; and (4) specific pieces of Personal Data we have collected about you.
Right to equal service. We will not discriminate against you for exercising your privacy rights.
Right to deletion. You may make a verifiable request to close your account and we will delete the Personal Data we have collected about you.
Right to request that a company that sells a consumer’s personal information not sell that information.
If you submit a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell our users’ personal information.
For more information about these rights, please contact us.
Contact us
Don’t hesitate to contact us if you have any questions.
Contact:
